Terms of Use

Please read these terms carefully before using PassportSeva.org. By accessing this website, you agree to be bound by these terms.

1. Acceptance of Terms

By accessing and using PassportSeva.org, you accept and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use this website. We reserve the right to update these terms at any time without prior notice. Continued use of the website after any changes constitutes your acceptance of the new terms.

2. Nature of the Website

PassportSeva.org is an independent, privately operated informational and educational website. It is not affiliated with, endorsed by, or operated by the Government of India, Ministry of External Affairs, or any government authority. All content is provided for general information purposes only. This website does not process passport applications, collect fees, or provide any official government service.

3. Permitted Use

You may use this website only for lawful, personal, and non-commercial purposes. You are permitted to:

  • Browse and read the informational guides and FAQs
  • Share links to this website on social media or via email
  • Print or save content for your own personal, non-commercial use

4. Prohibited Use

You must not use this website to:

  • Copy, reproduce, or republish content for commercial purposes without permission
  • Impersonate this website or create a misleading impression of affiliation
  • Attempt to disrupt, damage, or gain unauthorised access to this website
  • Use this website to mislead others about the official passport application process
  • Scrape, crawl, or systematically download content for data mining purposes

5. Intellectual Property

All original content on PassportSeva.org โ€” including written guides, page layouts, and design elements โ€” is the intellectual property of PassportSeva.org. Government-published information (such as fee structures and document requirements) is publicly available information sourced from official government portals. Unauthorised reproduction or commercial use of our original content is prohibited without written permission.

6. Disclaimer of Warranties

This website is provided on an "as is" and "as available" basis without any warranties of any kind โ€” express or implied. We do not warrant that the information on this website is complete, accurate, current, or error-free. Government rules, fees, and procedures may change without notice. Always verify critical information on the official Passport Seva portal before taking any action on your passport application.

7. Limitation of Liability

To the fullest extent permitted by law, PassportSeva.org and its operators shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from: the use or inability to use this website; reliance on any information provided; errors or omissions in the content; delays in passport processing; or actions taken by government authorities. Use of this website is entirely at your own risk.

8. External Links

This website contains links to external websites including the official Passport Seva portal (passportindia.gov.in). These links are provided for convenience only. We have no control over the content, availability, or privacy practices of external websites. Linking to a third-party website does not imply any endorsement of its content or policies.

9. Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of courts in India.

10. Contact

If you have questions about these Terms of Use, please visit our Contact page. For official passport-related queries, contact the Passport Seva helpline at 1800-258-1800 (Toll-free, Monโ€“Sat, 8 AMโ€“10 PM).

Last Updated: May 2025. These terms apply to all visitors and users of PassportSeva.org.